Commercial/Industrial Overhead Door Manager

Montgomery, AL
Full Time
Commercial/Industrial Overhead Door
Manager/Supervisor

Do you want to work for a company with excellent benefits and work for a company that values your work-life balance?

Since 1908, our family-owned business has earned a reputation for quality work and unmatched customer focus. We are growing and looking for a full-time Commercial/Industrial Overhead Door Service Manager with integrity and professionalism to join our team in Montgomery, Alabama.

Commercial/Industrial Overhead Door Service Manager Description:
The Overhead Door Service Manager is responsible for management activities, including establishing department development plans for installation, service, and maintenance. Also responsible for following and enforcing policies and procedures to ensure the company fulfills its contractual obligations for service repair, installations, and maintenance in accordance with profit objectives and directives.

Who You are:

  • You have great communication and strong leadership skills.
  • You can multi-task in a fast-paced work environment
  • You work well with a team.
  • You have excellent work ethic and leadership skills


What You will be responsible for:

  • Must be able to travel between all of Dixie's offices as needed (Montgomery, AL, Opelika, AL, Birmingham, AL, Columbus, GA)
  • Lead the start-up and manage the overhead door division of all new offices acquired
  • Supervise and lead commercial/industrial Overhead Door Technicians and Installation Crew.
  • Directly responsible for recruiting, interviewing, training, managing, and evaluating field technicians.
  • Conduct ride-alongs with technicians and provide feedback.
  • Ensure all repairs and installs are completed to the highest quality standards and if necessary all permits are obtained.
  • Communicate and monitor goals.
  • Manage workload and schedules to best utilize manpower and maximize profits
  • Ensure technicians are being dispatched effectively.
  • Assist technicians with issues while in the field.
  • Facilitate weekly meetings.
  • Resolve customer issues or concerns to ensure complete satisfaction.
  • Ensure all department operations are carried out in compliance with local, state, federal, and company requirements.
  • Ensure all team members comply with OSHA safety standards.
  • Harness a safety culture.
  • Provide feedback to fellow managers regarding market trends, revenue opportunities, customer issues, and all issues relevant to the business.
  • Manage and stay within departmental budget.
  • Achieve budgeted gross margin.
  • Meet or exceed all company goals.
  • Maximize lead opportunities, retain, and grow Maintenance Membership clients.
  • Manage inventory, equipment, and service fleet.
  • Review and approve new products and services.
  • Perform clerical duties associated with, but not limited to, field technician paperwork, personnel evaluations, and expense reports.
  • Carry out additional duties as assigned.
  • Obey and teach the company Code of Ethics Team Rules and Team Philosophy.
  • One-third of your time should be spent recruiting the right Team Members, one-third of your time should be spent training those team members, and then the last one-third should be spent supervising, administrating, and motivating your team. Manage your time in these proportions and you will be a successful Residential Overhead Door Service Manager.

Who We are:

  • We believe in Doing the Right Thing
  • We believe in Service Excellence
  • We believe in Mutual Respect
  • We believe in Delivering Happiness
  • We believe in Safety
  • We believe in Continuous Improvement and Dedication

Perks:

  • Competitive Wages including the possibility of job performance incentives as well as job completion bonuses
  • 401K Benefits with match program
  • Paid Holidays
  • Paid Time Off
  • Health insurance plan for team members and their families
  • Life Insurance for team members and their families
  • Long Term and Short Disability
  • Vision Insurance for team members and their families
  • Dental Insurance for team members and their families
  • Company provided iPhone
  • Incentive Programs
  • LegalShield
  • Marketplace Chaplains
  • On staff National Certified Counselor
  • Opportunity for professional growth and development
  • Flexible Spending Account (FSA)
  • Dependent Care FSA

Qualifications and Skills:

  • At least 5 years in a leadership experience
  • Computer skills, specifically the ability to use Microsoft Outlook, Word, Excel, PowerPoint
  • Valid driver’s license
  • Ability to work well in a team environment
  • Strong written and verbal communication skills
  • Ability to establish priorities and drive results
  • Ability to multi-task in fast-paced work environment

Preferred Qualifications:

  • Knowledge of current Overhead Door/Garage Door
  • Understanding of accounting and finance as it relates to the Overhead Door industry


Dixie is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. Dixie will not discriminate against applicants based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older

Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

150
To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*